FAQ | High Quality Products With The Best Price | Perfect Cart

FAQ

What is Perfect Cart?

Perfect Cart is a collection of innovative, high quality products designed to make our customer's lives easier. 

Where are Perfect Cart products made?

All of our products are designed at our innovative studio in the United States, but they are manufactured all over the world. Currently, we work with factories in China and Portugal.

Our decision to move our production overseas was made with great reluctance as we'd love to do all of our manufacturing in the US and would happily pay a premium to do it. However, to date, we've been unable to find a US manufacturer capable, or even willing, to take on the highly technical products we make. Quality is our absolute top priority and we are unwilling to compromise the integrity of our products in exchange for country of origin. Our focus when finding manufacturers will always be on finding those that have socially responsible practices, the most skilled workers, advanced machinery, and technical expertise. 

What payment methods does Perfect Cart accept?

We accept Visa, Mastercard, American Express, Discover, and PayPal.

Is it safe to use my credit card and PayPal online at Perfect Cart?

Yes, it is secure to use your credit card and PayPal for purchases on our online store. Perfect Cart is PCI(Payment Card Industry) Compliant. Therefore we do not store any payment or financial information in our system.

How do I return or exchange an item?

If you're not satisfied with your purchase, send it back for a refund within 30 days from the date you receive it. Returns must be in good condition.

How can I check the status of my order?

To track items that have already shipped, you'll receive a shipment notification email that includes a tracking number and estimated delivery date.

Do you offer a Military or Service Discount?

Yes, we offer a 15% discount on Perfect Cart items for members of the US military, law enforcement, and firefighters. If you are interested in taking advantage of this, please email us with a copy of your service ID, and we will provide you with an individual code good for one year as thanks for your service.

How long will it take for my package to arrive?

Perfect Cart provides two shipping options for our customers. Our deliveries takes 5-14 days to arrive to their destination. Once an order is shipped, you will receive an email with a tracking number after it has been processed. This will give you the best time estimate for when your package will arrive.